At Grace Clinic Christian Counseling, we value your privacy. We want all users of our website, electronic newsletter, telehealth services, and SMS communications to understand how we handle personal information. The following policies are designed to protect your privacy and ensure a positive experience with Grace Clinic.
Disclosing Personal Information
Grace Clinic takes every precaution to protect the privacy and security of your personal information. However, please note that no internet communication is completely secure. Grace Clinic accepts responsibility only for the privacy practices within our organization. We guarantee that we will never sell or rent your information to third parties. Information you share with us will only be disclosed as outlined below.
Your Email Address
When you contact Grace Clinic electronically (e.g., email), we may retain your email address to occasionally send updates on our services. Our goal is to continue serving as a valuable resource for you. If you prefer not to receive emails from Grace Clinic, please contact Candrea Thomas at 1-888-861-5043, Ext. 909.
Telehealth Services
Grace Clinic provides telehealth services through SimplePractice, a secure, HIPAA-compliant platform. By using our telehealth services, you agree to communicate through this platform, which maintains strict privacy standards. SimplePractice safeguards any video, audio, or electronic communications shared during your sessions. Grace Clinic will not share personal information from telehealth sessions with third parties unless required by law or authorized by you. All communication via SimplePractice is encrypted to ensure your privacy.
SMS Communications
By providing your phone number, you consent to receive SMS messages from Grace Clinic Christian Counseling for appointment reminders, updates, and other important service information. We respect your privacy and are committed to securing your information. Your phone number will not be shared with third parties, and you may opt out at any time by replying “STOP” to any message. Standard messaging and data rates may apply.
The types of messages you can expect include:
- Clients and Guests: Updates regarding your appointments, billing, and other relevant information.
- Job Applicants: Updates about your application status and onboarding materials.
For assistance, text “HELP” or visit www.graceclinic.org/contact/.
Website Privacy
Grace Clinic tracks visits to our web pages to improve our website and newsletter and better meet the needs of our clients and users. This information is used exclusively within Grace Clinic and is not shared with any third parties.
Third-Party Service Providers
Grace Clinic works with service providers to facilitate mailing, delivery, and secure credit card payments. These services may require sharing certain personal information to complete services requested by you.
Additional Terms of Use
By visiting our website or using Grace Clinic’s services, you agree to the following terms:
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Copyrights: All content on Grace Clinic’s website, including text, logos, and audio or video clips, is the property of Grace Clinic Holdings, LLC, and is protected by U.S. copyright law.
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Trademarks: Grace Clinic Holdings, LLC, owns the trademarks for Grace Clinic; Grace Clinic Christian Counseling; GraceClinic.org; ChristianCounselingBooks.com; The Way of the Heart; The Holy Ground of Depression; Intimacy in Marriage; Women in Process; Godly Masculinity; and Offering Hope and Healing Through Redemptive Relationship.
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Website Accuracy and Reliability: Grace Clinic works to ensure that website content is accurate and reliable. However, we cannot guarantee the site is error-free or that the site and its server are free of viruses.
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User Postings: All postings and conversations on Grace Clinic’s website belong to Grace Clinic Holdings, LLC. By posting information on our website, you agree that Grace Clinic may use it at our discretion. Any communication considered objectionable (e.g., vulgar, indecent, or disrespectful) will be removed.
Questions or Concerns
If you have any questions regarding our Privacy Policy or Terms of Service, please contact Candrea Thomas at 1-888-861-5043, Ext. 909.
(Revised 12/7/2024)