Privacy Policy

Terms and Conditions of Use

Privacy Policies
At Grace Clinic we appreciate the need for privacy. Users of Grace Clinic’s Website and Electronic Newsletter should be informed as to what will be done with the contact information entrusted to us. The following policies are designed to protect your rights to privacy and to make your involvement with Grace Clinic a satisfying one. If you have any questions regarding our policies, please do not hesitate to contact us by phone at 1-888-861-5043.

Disclosing Personal Information
Grace Clinic will take every precaution to ensure your privacy and the security of your personal information. However, no communication over the internet is completely safe from detection. Grace Clinic only claims responsibility for what is done within the enterprise of Grace Clinic. As such, Grace Clinic guarantees it will never sell or rent your information to third parties. Grace Clinic will disclose the information we receive from you only as explained below.

Your Email Address
When you contact Grace Clinic electronically (e.g. email), we will keep your email address on file so that we can occasionally send you emails alerting you of Grace Clinic's updated services. It is our hope to continue to be a resource for you. If you would prefer not to receive email from Grace Clinic, please let us know by contacting Monica Taffinder at 407-539-0047 Ext. 903 (monica.taffinder@graceclinic.org) or by clicking “Unsubscribe” at the bottom of any website email we send you.

Web Site Privacy
Grace Clinic tracks the “hits” our various web pages receive so that we can better design the web page and news letter to suit the concerns of our clients and customers. This information is only for use within Grace Clinic and will not be disclosed to any third party.

Third Party Service Providers
Grace Clinic cooperates with other companies that help us serve you. Services such as mailing, delivery, and processing credit card payments necessarily involve disclosing personal information that will allow for the completion of a service that you have requested.

Additional Terms of Use

In order to ensure the integrity of our work at Grace Clinic Christian Counseling, Inc. we offer our services with the following stipulations and according to the following terms. Simply by visiting this website or purchasing products from us, you are agreeing to the following terms of use.

Copyrights
All of the contents of Grace Clinic’s website, including text, logos, and audio and video clips, are the property of Grace Clinic and are protected by the copyright laws of the United States of America.

Trademarks
Grace Clinic has trademarked the following items:
Grace Clinic, Grace Clinic Christian Counseling, GraceClinic.org, ChristianCounselingBooks.com, The Way of the Heart, The Holy Ground of Depression, Intimacy in Marriage, Women in Process, Godly Masculinity, HolyGroundof Depression.com, Offering Hope and Healing Through Redemptive Relationship

Warranty
Grace Clinic does its best to ensure the reliability and the accuracy of the content and descriptions found on this website. However, we can not guarantee that the content of this site is entirely error-free, fully-functional, or complete. Neither can we guarantee that that this site, or the server that makes it available, are free of viruses. If you have any concerns regarding the quality of our website, please contact us at (888) 861-5043.

Postings
All postings and conversations on the Grace Clinic website belong to Grace Clinic. By posting information on Grace Clinic’s website, you are agreeing that its use is entirely at the discretion of Grace Clinic. Any posted communication that Grace Clinic considers objectionable (i.e. vulgar, indecent, or disrespectful) will be removed from the website.

Return Policy
If for any reason you're not satisfied with a product you’ve order from Grace Clinic, please return it for a full credit, a refund, or a replacement within 30 days of receipt. Videos, CDs, DVDs, or other media may only be returned for refunds if unopened. If they have been opened, they may be returned only for replacement with the same item.

HIPAA Statement

Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW CAREFULLY.

The Health Insurance Portability & Accountability Act of 1996 (HIPAA) requires all health care records and other individually identifiable health information (protected health information) used or disclosed to us in any form, whether electronically, on paper, or orally, be kept confidential. This federal law gives you, the patient, significant new rights to understand and control how your health information is used. hipaa provides penalties for covered entities that misuse personal health information. As required by hipaa, we have prepared this explanation of how we are required to maintain the privacy of your health information and how we may use and disclose your health information.

Without specific written authorization, we are permitted to use and disclose your health care records for the purposes of treatment, payment, and health care operations:

Treatment means providing, coordinating, or managing health care and related services by one or more health care providers. Examples of treatment would include psychotherapy, medication management, etc.
Payment means such activities as obtaining reimbursement for services, confirming coverage, billing or collection activities, and utilization review. An example of this would be billing your insurance company for your services.
Health Care Operations include the business aspects of running our practice, such as conducting quality assessment and improvement activities, auditing functions, cost-management analysis, and customer service. An example would include a periodic assessment of our documentation protocols, etc.

In addition, your confidential information may be used to remind you of an appointment (by phone or mail) or provide you with information about treatment options or other health-related services. We will use and disclose your protected health information when we are required to do so by federal, state or local law. We may disclose your protected health information to public health authorities that are authorized by law to collect information; to a health oversight agency for activities authorized by law included but not limited to: response to a court or administrative order, if you are involved in a lawsuit or similar proceeding; response to a discovery request, subpoena, or other lawful process by another party involved in the dispute, but only if we have made an effort to inform you of the request or to obtain an order protecting the information the party has requested.

We may release your protected health information to a medical examiner or coroner to identify a deceased individual or to identify the cause of death. We may use and disclose your protected health information when necessary to reduce or prevent a serious threat to your health and safety or the health and safety of another individual or the public. Under these circumstances, we will only make disclosures to a person or organization able to help prevent the threat.

Your written authorization will be required for any other uses or disclosures. Should you choose to revoke your authorization, you may do so only in writing. We will abide by your written request with the exception of information we released upon obtaining the written authorization and releasing information as required by law.

You may contact our Privacy Officer in writing to invoke your following rights:

You may request in writing that we restrict using and disclosing your protected health information to family members and relatives, friends, or others you identify. We reserve the right to deny this request.
You may request an amendment to your protected health information.
You may request alternative means or locations in which you receive confidential communications.
ou may request an accounting of disclosures of protected health information beyond treatment, payment, and health care operations.

We are required by law to protect the privacy of your protected health information and to abide by the terms of the Notice of Privacy Practices. We will make and post revisions to the Notice of Privacy Practices in accordance with the law. You may obtain a written copy of these changes by written request.

You may file a formal, written complaint with us at the address below or with the Department of Health & Human Services, Office of Civil Rights, if you feel your privacy rights have been violated.

For more information regarding our Privacy Practices, please contact:

The Privacy Office
Dawna Prostak, IMHC
Grace Clinic Christian Counseling
505 Park Avenue North, Suite 212 Winter Park, FL 32789
(407) 539-0047

For more information about HIPAA, please contact:

The U.S. Department of Health & Human Services
Office of Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201
(877) 696-6775 (toll free)

Phone: 407-539-0047 | Fax: 407-539-0048
Toll-free: 1-888-861-5043
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